Privacy Policy.

Aluma Studio (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, our third-party booking and payment system, and contact forms.

We may collect the following information when you use our services:

Personal Details: name, email address, phone number, appointment preferences

Payment Information: processed securely through SquarePay. We do not store your credit card details.

Booking Details: appointment history, service selections, notes provided via Acuity Scheduling & Gloss Genius.

Website Interactions: information automatically collected by Squarespace (such as cookies, device information, and analytics).

Contact Form Submissions: any messages you send through our website form.

Communication Via Text Message: When you contact us by phone, your mobile number may be automatically collected. We use this information to send you a single, automated, non-promotional text message response for the purpose of customer service (e.g., acknowledging a missed call or voicemail). By providing your phone number, you grant Aluma Studio your express consent to receive this one-time transactional message. You may opt-out of receiving future text messages at any time by replying STOP.

Information We Collect

We use your information to:

Schedule and confirm appointments.

Process payments securely.

Communicate with you about services, promotions, or updates (if you consent).

Improve our website and customer experience.

How We Use Your Information

Sharing Your Information

We do not sell your personal data. However, we may share your information with trusted providers:

Squarespace - for hosting and site analytics.

Acuity Scheduling - to manage bookings and reminders.

SquarePay - for secure payment processing.

QuoPhone - for communications

GlossGenius - to manage bookings and reminders

Each provider maintains its own privacy and security policies.

Our website may contain links to third-party websites such as Instagram, TikTok, and GlossGenius. Please note that we are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies when visiting their platforms.

Third-Party Links

Your data is protected through industry-standard safeguards. While we take steps to keep information safe, no online transmission is 100% secure.

Data Security

Your Rights

You may request to:

Access or update your personal information.

Opt out of promotional emails.

Request deletion of your personal data.

For questions about this Privacy Policy, contact us:

alumastudioatl@gmail.com

Contact Us